About the Role
The specialist will work closely with nursing schools and healthcare organizations to ensure successful onboarding, configuration, and adoption of educational platforms, providing training and ongoing support to maximize system effectiveness.
Responsibilities
- Guide clients through the setup and configuration of digital education platforms
- Collaborate with academic and clinical staff to understand curriculum needs
- Deliver training sessions for faculty and administrators
- Assist in mapping course content to digital tools
- Troubleshoot technical issues during implementation
- Monitor client progress during onboarding phases
- Customize platform features to meet institutional goals
- Maintain accurate documentation of implementation timelines
- Coordinate with internal teams to relay client feedback
- Support data migration and system testing
- Ensure compliance with institutional and accreditation standards
- Respond to client inquiries within service level agreements
- Facilitate pilot programs for new clients
- Track key performance indicators for adoption success
- Provide post-implementation support and check-ins
Compensation
Competitive salary and benefits package
Work Arrangement
Remote
Team
Part of a dedicated team supporting educational technology solutions for healthcare institutions
About the Role
- This position supports the successful deployment of digital learning solutions within nursing and health sciences programs.
- The specialist acts as a primary point of contact during the implementation lifecycle.
What You’ll Do
- Work directly with educators and administrators to ensure smooth technology adoption.
- Translate client goals into functional platform configurations.
- Deliver onboarding materials and conduct virtual training sessions.
Not available
