About the Role
This position is responsible for managing and enhancing the organization's use of HubSpot CRM, ensuring that sales and marketing teams can operate efficiently through well-structured data, automation, and reporting tools tailored to business objectives.
Responsibilities
- Design and implement CRM strategies using HubSpot to support business growth
- Configure and maintain HubSpot workflows, pipelines, and automation rules
- Ensure data integrity through regular audits and cleansing processes
- Collaborate with sales and marketing teams to align CRM functionality with goals
- Develop custom reporting dashboards to track KPIs and user adoption
- Lead onboarding and training for new HubSpot users across departments
- Troubleshoot technical issues and provide ongoing system support
- Map customer journeys and optimize touchpoints within HubSpot
- Integrate HubSpot with third-party applications and data sources
- Maintain documentation for CRM processes, configurations, and best practices
- Identify opportunities to streamline operations using automation
- Monitor system performance and recommend scalability improvements
- Support migration of legacy data into HubSpot with minimal disruption
- Enforce user permission structures and data security protocols
- Gather feedback from stakeholders to guide CRM enhancements
- Stay current with HubSpot updates, features, and certification paths
- Assist in campaign execution and lead lifecycle management
- Validate form submissions and landing page integrations
- Track lead sources and attribution models within the platform
- Coordinate with IT on API usage and system interoperability
- Promote CRM adoption through change management initiatives
- Evaluate new CRM tools and features for potential implementation
- Ensure compliance with data privacy regulations and internal policies
- Facilitate regular review sessions with department leads
- Drive continuous improvement in reporting accuracy and usability
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid remote
Team
Collaborative team focused on CRM excellence and operational efficiency
Technology Stack
- Primary use of HubSpot CRM platform
- Integration with Salesforce and Google Workspace
- Utilization of Zapier for workflow automation
- Analytics via HubSpot dashboards and external BI tools
- Secure access management through single sign-on
Growth Opportunities
- Pathway to senior CRM leadership roles
- Access to certification reimbursement programs
- Opportunities to lead system-wide initiatives
- Mentorship in data strategy and architecture
Available for qualified candidates
