Responsibilities
- Support strategic customers in their use of the Hugging Face Hub (models, datasets, spaces, APIs), from onboarding to large-scale production deployment.
- Work closely with product and engineering teams to gather customer feedback, influence the roadmap, and co-create critical features (e.g., monetization, permission management, advanced security).
- Ensure stability, scalability, and security of customer deployments, especially for demanding use cases (enterprise, private cloud, regulated environments).
- Develop technical resources (guides, notebooks, templates) to empower users and drive adoption.
- Act as the voice of our customers internally, translating their business needs (growth, incremental revenue, innovation) into clear technical requirements.
Work Arrangement
Remote (Country)
Additional Information
- Hugging Face is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- The company supports remote employees globally and offers workstation setup assistance.
- Employees are eligible for equity as part of compensation.
- Employees can visit office spaces in NYC and Paris.
