The HR Specialist will play a key role in advancing human resources initiatives across Consumer Operations, delivering strategic support in areas such as reward, talent development, employee relations, and cultural engagement. This position works closely with HR Business Partners and cross-functional teams to align people plans with broader organizational goals.
Key Responsibilities
- Partner with operational subfunctions to implement tailored people strategies in line with enterprise-wide HR objectives
- Assist in organizational design and lead change execution, including integration efforts and structural transitions
- Support budgeting and employment cost forecasting with data-driven insights
- Manage employee relations matters and TUPE-related processes, ensuring compliance and operational stability
- Coordinate HR frameworks across teams to ensure consistency and impact
- Promote inclusive practices and contribute to cultural transformation initiatives
- Engage with Centres of Expertise to standardize policies and strengthen HR delivery
- Support strategic workforce planning and talent development programs
Qualifications and Experience
Candidates should bring prior experience in an HR partnering capacity, with a strong grasp of employee relations and experience managing complex stakeholder environments. Proficiency in Excel and the ability to interpret data to inform decisions are essential. The ideal candidate thrives in fast-moving settings, balancing multiple priorities without compromising quality.
A CIPD qualification or progress toward one is preferred. Familiarity with using analytics to shape HR insights will be an advantage.
Work Environment and Benefits
This hybrid role is based in London and Newbury, requiring 2–3 days per week in the office (minimum 8 days monthly), with flexibility to work remotely the remainder of the time. The position offers a competitive base salary with bonus potential and access to comprehensive benefits.
- Generous holiday allowance of up to 28 days plus bank holidays
- Paid leave for community and charity involvement
- Customizable benefits such as discounts, pension contributions, and vouchers
- Robust learning and development resources
- Supportive parental leave policies
Company Culture and Inclusion
The organization fosters a culture where individuals are encouraged to bring their whole selves to work. It values diverse perspectives, promotes psychological safety, and actively supports inclusion and belonging. As a Disability Confident Employer, it is committed to equitable hiring practices and offers an interview guarantee to qualified applicants with disabilities.
