Responsibilities
- Managing Housekeeping and Catering Services
- Maintaining a safe, clean and therapeutic environment for patients, visitors, doctors and staff
- Conducting regular audits, quality checks, and documentation ensuring compliance with accreditation, certification, and WHS standards
- Workforce planning and utilisation, coordination of daily workflows and monitoring task completion and standards
- Upskilling and providing on‑the-job training, mentorship, and support to new and existing team members
- Building rapport and communicating effectively with clinical and non‑clinical teams to promptly respond to service provisions and priorities
Requirements
- Minimum 3+ years leadership experience with a solid background in catering and environmental services or healthcare management
- Food Safety Supervisor certification
- Knowledge of HACCP
- Demonstrated sound, practical knowledge of cleaning, waste and laundry systems
- In-depth knowledge of Infection Control & Prevention Principles
- Strong human resource management skills
- Ability to build rapport and communicate effectively with clinical and non‑clinical teams
Nice to Have
- Degree or diploma in Catering/Hospitality
- Trade qualification
Benefits
- Attractive remuneration packages and generous employee benefits
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs
- Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers
- Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more
- Work/Life Balance and Lifestyle Benefits
- Affordable living, excellent educational opportunities and remarkably short commutes
- Flexible work arrangements, ensuring job security, and fostering a supportive work environment
Work Arrangement
On-site — Rockhampton, Central Queensland
About You
Success in this role requires a strong work ethic, including reliability, integrity and a commitment to professional practice. You will possess exceptional communication, interpersonal and problem-solving skills, enabling you to lead the team with confidence and passion. Your leadership style should be inspiring and supportive.
What’s in it for You
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Work/Life Balance and Lifestyle Benefits Nestled in the heart of Central Queensland, our region encompasses both vibrant rural and coastal communities. With the Southern Great Barrier Reef and Great Keppel Island right on our doorstep, we are also surrounded by stunning national parks, providing endless opportunities for weekend adventures. Rockhampton stands out as a place where affordable living meets excellent educational opportunities and remarkably short commutes. This means less time in traffic and more time enjoying quality moments with family or engaging in activities that enrich your lifestyle. We place a strong emphasis on wellbeing by offering flexible work arrangements, ensuring job security, and fostering a supportive work environment.
About us
Owned and operated by Australia’s largest private hospital operators, Ramsay Health Care, Hillcrest Rockhampton Private Hospital is a 66-bed medical, surgical and mental health hospital offering a holistic approach to health care. With 4 operating theatres, we specialise in orthopaedics, ophthalmology, general surgery, urology, gynaecology, IVF, general medicine and mental health. At Hillcrest, we care. We care about our patients, and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive and contribute to our communities.
Additional Information
- Must provide or complete a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require proof of immunisation against infectious diseases
- Permanent full-time opportunity
- Applications close: 19 August 2026
- Reference number: JR113096
- All applications must be lodged online
- Enquiries can be made to Fiona Hebbard (Chief Executive Officer) on 07 4932 1321
