About the Role
This role is responsible for shaping the end-to-end web experience, aligning design, content, and functionality with business goals while leading cross-functional teams to deliver scalable, high-performing digital solutions.
Responsibilities
- Define and execute the global web strategy in line with business objectives
- Lead the development and evolution of the primary corporate website
- Collaborate with marketing, product, and engineering teams to ensure cohesive messaging
- Oversee user experience design and information architecture
- Ensure web platforms meet accessibility and compliance standards
- Drive A/B testing and data-driven optimization initiatives
- Manage web analytics and performance reporting
- Lead third-party vendor relationships for web development and content delivery
- Establish brand consistency across all digital touchpoints
- Champion responsive and mobile-first design principles
- Oversee content strategy and editorial calendar
- Ensure fast load times and high availability across regions
- Implement SEO best practices to improve organic visibility
- Lead crisis response and web incident management
- Manage domain portfolio and digital asset governance
- Coordinate localization and international web presence
- Develop governance frameworks for web content and updates
- Advocate for user-centered design in product development
- Monitor emerging web technologies and trends
- Lead team development and talent planning for web functions
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid remote with regional hubs
Team
Part of the digital experience leadership team reporting to the Chief Digital Officer
About the Team
- The digital experience team operates at the intersection of technology, design, and marketing to deliver seamless user journeys across platforms.
- Team members are distributed across regions with a strong culture of asynchronous collaboration and data-informed decision-making.
What Success Looks Like
- Within 6 months, the leader will have audited the current web ecosystem and delivered a 12-month roadmap.
- By end of year one, key performance indicators such as page load speed, conversion rate, and organic traffic will show measurable improvement.
Available for qualified candidates
