Bangkok, TH Remote (Country) Employment

LINE MAN Wongnai is hiring a Head of Site Reliability Engineering (SRE)

Responsibilities

  • Formulate and implement the SRE roadmap in alignment with organizational objectives.
  • Guide and develop the SRE team, promoting ongoing enhancement and creative problem-solving.
  • Work closely with engineering and product departments to synchronize goals and outcomes.
  • Supervise the creation, deployment, and upkeep of high-scale, dependable systems.
  • Maintain efficient system operations through automation, monitoring, and performance tuning.
  • Establish effective incident management protocols, including root cause investigations and post-event reviews.
  • Set and track key metrics such as KPIs and SLOs to measure service reliability.
  • Anticipate and resolve reliability risks proactively to prevent customer impact.
  • Promote the use of advanced monitoring and alerting tools to safeguard system performance.
  • Ensure infrastructure meets security requirements and complies with applicable regulations.
  • Partner with security specialists to uphold strong, industry-leading security standards.
  • Serve as a bridge between technical teams, product units, and other critical stakeholders.
  • Deliver clear, tailored communication to both technical and executive audiences.

Work Arrangement

Remote (Country)

About company
LINE MAN Wongnai

LINE MAN Wongnai is one of Thailand’s largest tech companies, uniting LINE MAN, Wongnai, and LINE Pay to digitalize Thailand and empower users and businesses nationwide. The company connects people, riders, local businesses, and consumers through its platforms to create better living for all.

It operates as a leading on-demand services and restaurant information platform in Thailand, offering services such as food delivery, local business discovery, and digital payments. The company supports small businesses and street vendors by providing technological infrastructure, data insights, and digital tools to help them grow and thrive.

LINE MAN Wongnai is committed to driving Thailand's digital economy forward through innovation, sustainability, and public-private collaboration, exemplified by initiatives like supporting the Hawker Center Lumpini and promoting digital transformation for SMEs.

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Job Details
Department Engineering
Category infrastructure
Posted 15 days ago