As Head of Sciborgs, EMEA, you will lead a specialized team of Scientific Business Analysts and Scientific Data Architects, ensuring the successful delivery of data-driven solutions for Life Sciences clients. You'll shape the region's scientific engagement strategy, focusing on accelerating time-to-value while maintaining exceptional customer satisfaction and renewal performance.
Leadership & Execution
You will directly manage and mentor a high-performing team, fostering professional growth and setting the standard for excellence. This is a player-coach role—expect to lead by example, engage directly with clients, and contribute hands-on to complex implementations. You must operate with extreme ownership, taking full accountability for outcomes across delivery, retention, and expansion.
Customer & Strategic Engagement
- Build trusted relationships with key stakeholders in Life Sciences organizations, navigating complex hierarchies to drive adoption and value realization
- Partner with Sales and Account Executives to identify growth opportunities within existing accounts
- Collaborate with Product teams to align delivery with business outcomes and customer needs
- Stay ahead of scientific data trends and AI advancements, positioning the organization as a forward-thinking leader
Operational Excellence
You will design and refine the scientific delivery motion across EMEA, ensuring consistency, scalability, and impact. Success requires strong analytical judgment and emotional intelligence to interpret client strategies and behaviors. Frequent travel to customer sites will be required, depending on project demands and team support needs.
Core Expectations
This role demands alignment with core cultural principles: forward-deployed leadership, customer obsession, uncompromising standards, and a commitment to building high-performance teams. You must embody these values daily and ensure they resonate through your team’s work and interactions.
