Responsibilities
- Oversee the entire employee journey, from workforce planning to onboarding and beyond.
- Lead and develop the recruiting function by supervising the Head of Recruiting and expanding talent capabilities.
- Assess current and future staffing needs and maintain a strategic pipeline of qualified candidates.
- Lead and refine the onboarding experience for new hires across the organization.
- Ensure adherence to labor laws and manage employee relations, including sensitive or legal issues.
- Conduct market research on compensation and benefits and collaborate on payroll and related HR functions.
- Manage and enhance the organization's HRIS platform, currently Rippling.
- Develop and maintain organizational charts and clearly define roles and responsibilities.
- Oversee the offboarding process to ensure compliance and positive exit experiences.
- Lead company-wide engagement initiatives that connect across departments and teams.
- Administer the performance management system, including goal setting, evaluations, promotions, and feedback.
- Support the creation and evolution of a framework for professional growth and role progression.
- Collaborate with high-potential employees and their managers on career development paths.
- Plan and manage training programs for individuals and teams, both internally and through external providers.
- Design culture-building initiatives that boost engagement and retention during periods of growth.
- Develop and execute succession planning strategies for key roles.
- Work closely with business leaders and executives to align people strategy with business goals.
- Establish equitable and inclusive HR practices that minimize bias and expand access to diverse talent.
- Use data and analytics to continuously improve people operations and talent outcomes.
- Stay current with emerging trends and best practices in people operations and drive their adoption.
Requirements
- Proven leadership experience in people operations or a similar function.
- Experience scaling HR infrastructure in a rapidly growing company.
- Track record of cultivating high-performing, mission-oriented cultures where employees feel valued and empowered.
- Strong judgment in balancing transparency with confidentiality and risk management.
- Experience recruiting professionals in design and technology fields, including product, engineering, and research roles.
- Background working effectively with distributed or remote teams.
- Knowledge of labor laws and experience ensuring compliance.
- Ability to operate strategically while managing day-to-day execution.
- Exceptional interpersonal, motivational, and relationship-building abilities.
- Highly organized with strong attention to detail and commitment to quality.
- Superior written and verbal communication skills.
- Strong analytical and data interpretation capabilities.
- Proficiency with HRIS, ATS, and performance management tools.
- Commitment to improving public services and societal outcomes.
- Alignment with core organizational values in mindset and approach.
- Willingness to travel occasionally for work purposes.
Nice to Have
- Experience using Rippling or a similar HRIS platform.
- Background in government contracting, consulting, or professional services.
Benefits
- Comprehensive medical, dental, and vision insurance coverage.
- Short-term and long-term disability insurance.
- Life and accidental death & dismemberment (AD&D) insurance.
- Dependent care FSA, healthcare FSA, and health savings account options.
- 401(k) plan with dollar-for-dollar match up to 10% of salary, no vesting period.
- Generous paid time off, including 20 vacation days, 11 federal holidays, and flexible sick leave.
- Up to 12 weeks of paid leave for new parents, including birth, adoption, or foster placements.
- Performance-based rewards such as annual raises, bonuses, spot awards, and stock options.
- Incentives tied to business development or sales contributions.
- Employee referral bonuses.
- Annual $2,000 professional development stipend.
- Annual $750 allowance for technology purchases.
- Yearly $100 budget for company merchandise and swag.
- Charitable donation matching up to $500 per year.
- Flexible and remote-friendly work environment.
- Culture that supports personal growth and meaningful public impact.
Work Arrangement
fully remote
Team
remote-first, mission-driven organization
Other
- All work must be performed within the United States.
- Candidates must be legally authorized to work in the U.S. now and in the future without employer sponsorship.
- Position may require obtaining a public trust or security clearance due to government contracting obligations.
- Successful completion of a company-administered background check is required.
- This is a full-time, exempt position.
- This is a fully remote role.
- The organization participates in E-Verify and will submit Form I-9 information to confirm work authorization.
no
