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LaunchDarkly is hiring a Head of Partnerships

Responsibilities

  • Serve as a hands-on leader, balancing direct contribution with team development.
  • Lead a lean partnerships team while managing executive-level relationships with key strategic partners.
  • Establish regular operating routines including quarterly business reviews, joint planning, pipeline tracking, and internal governance forums.
  • Track and report on revenue influenced and sourced by partners, segmented by region and market.
  • Oversee the redesign and relaunch of the partner program and partner relationship management platform.
  • Lead the restructuring of the partner program across services, resell, cloud, and technology collaboration models.
  • Define partner tiers, qualification criteria, benefits, and incentive structures including margins, referral payments, marketing development funds, and certifications.
  • Collaborate with Finance, Legal, and Revenue Operations to formalize commercial terms, contracts, and governance policies.
  • Work with Marketing and Enablement teams to create a clear, accessible, and well-documented partner experience.
  • Manage the selection, implementation, and deployment of a PRM system integrated with Salesforce, Skilljar, and SalesHood.
  • Partner with RevOps and Sales Enablement to deliver training, workflows, and dashboards that embed partner tools into daily operations.
  • Create service offerings and delivery models for global and regional systems integrators.
  • Collaborate with Professional Services, Customer Success, and Product to define standardized solution packages in areas like modernization, feature management, AI/GenAI, and observability.
  • Co-develop and test service offerings with select integrators, validating scope, pricing, and go-to-market strategies.
  • Define clear distinctions between subcontracting and referral models, including financial terms, sales incentives, and customer experience standards.
  • Design a structured enablement path with certifications, sales tools, and demo access to empower partner-led selling and delivery.
  • Drive alignment across departments despite limited resources and competing priorities.
  • Partner with sales leadership to integrate partners into account planning, forecasting, and engagement cycles.
  • Collaborate with Product and Solutions teams on joint technology integrations and specialization in DevOps, AI, and data observability.
  • Work with Finance and Deal Desk to manage partner financial models, marketplace transactions, and approval workflows that support growth and profitability.
  • Coordinate with Marketing and Events teams on a prioritized calendar of high-impact co-marketing initiatives and field campaigns.
  • Apply disciplined prioritization frameworks to focus on top-tier accounts, key partners, and highest-return activities.

Compensation

Competitive salary and performance-based incentives commensurate with experience.

Work Arrangement

Flexible work model with potential for remote or hybrid arrangements based on location.

Team

Part of the go-to-market leadership team, reporting to senior revenue leadership.

Responsibilities

  • Serve as a hands-on leader, balancing direct contribution with team development.
  • Lead a lean partnerships team while managing executive-level relationships with key strategic partners.
  • Establish regular operating routines including quarterly business reviews, joint planning, pipeline tracking, and internal governance forums.
  • Track and report on revenue influenced and sourced by partners, segmented by region and market.
  • Oversee the redesign and relaunch of the partner program and partner relationship management platform.
  • Lead the restructuring of the partner program across services, resell, cloud, and technology collaboration models.
  • Define partner tiers, qualification criteria, benefits, and incentive structures including margins, referral payments, marketing development funds, and certifications.
  • Collaborate with Finance, Legal, and Revenue Operations to formalize commercial terms, contracts, and governance policies.
  • Work with Marketing and Enablement teams to create a clear, accessible, and well-documented partner experience.
  • Manage the selection, implementation, and deployment of a PRM system integrated with Salesforce, Skilljar, and SalesHood.
  • Partner with RevOps and Sales Enablement to deliver training, workflows, and dashboards that embed partner tools into daily operations.
  • Create service offerings and delivery models for global and regional systems integrators.
  • Collaborate with Professional Services, Customer Success, and Product to define standardized solution packages in areas like modernization, feature management, AI/GenAI, and observability.
  • Co-develop and test service offerings with select integrators, validating scope, pricing, and go-to-market strategies.
  • Define clear distinctions between subcontracting and referral models, including financial terms, sales incentives, and customer experience standards.
  • Design a structured enablement path with certifications, sales tools, and demo access to empower partner-led selling and delivery.
  • Drive alignment across departments despite limited resources and competing priorities.
  • Partner with sales leadership to integrate partners into account planning, forecasting, and engagement cycles.
  • Collaborate with Product and Solutions teams on joint technology integrations and specialization in DevOps, AI, and data observability.
  • Work with Finance and Deal Desk to manage partner financial models, marketplace transactions, and approval workflows that support growth and profitability.
  • Coordinate with Marketing and Events teams on a prioritized calendar of high-impact co-marketing initiatives and field campaigns.
  • Apply disciplined prioritization frameworks to focus on top-tier accounts, key partners, and highest-return activities.

Available for qualified candidates based on business needs and location.

About company
LaunchDarkly
The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. It helps improve the velocity and stability of software releases, deliver targeted experiences, maximize business impact of features, coordinate releases across platforms, and improve engineering team productivity.
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Job Details
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Posted a month ago