Responsibilities
- Within the first 90 to 180 days, lead enablement for two new product launches by creating field-facing materials and training sessions in collaboration with marketing, with primary focus on Sales and Customer Success teams mastering new content.
- Develop, own, and execute the comprehensive GTM enablement strategy aligned with company goals and leadership priorities.
- Design and manage end-to-end enablement programs including onboarding, ongoing learning, technical training, and sales reinforcement, creating content based on real-world field insights such as win/loss analysis and customer conversations.
- Identify skill gaps across GTM teams by analyzing CRM data, conversation intelligence, field feedback, and management input; define KPIs with RevOps and leadership, and measure post-program behavior change to guide iteration.
- Lead AI transformation in GTM by identifying high-impact use cases such as AI roleplay, generative content, and coaching tools, then drive tool adoption and measure impact on productivity and behaviors.
- Collaborate with Sales, Customer Success, Professional Services, Marketing, and Product leaders to align enablement with business objectives, product launches, and GTM motions.
- Refine GTM workflows including sales cycles and customer lifecycle plays, embedding best practices and maintaining dynamic, accessible playbooks integrated into daily operations.
- Equip frontline managers with coaching frameworks and inspection skills through targeted programs, acting as a thought partner to sustain performance improvements.
- Optimize the use of enablement technology, evaluating new tools to improve engagement and program effectiveness.
- Lead planning and execution of major GTM events such as sales kickoffs and quarterly meetings.
Work Arrangement
Remote (Worldwide) — San Francisco, London, Paris, Bangalore
Why Narvar?
The company is dedicated to improving the post-purchase experience for consumers by helping retailers build loyalty through seamless customer journeys. It supports over 850 brands, including Nike, Patagonia, and Neiman Marcus, across 38 countries and 55 languages. With a culture centered on innovation, inclusivity, and celebration of personal and professional milestones, the team operates globally from offices in San Francisco, London, Paris, and Bangalore. The organization champions diversity and maintains a collaborative, ego-free environment.
Other
- This position supports remote work as indicated by #LI-Remote.
- The company is an equal opportunity employer that does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
