Shape the voice of a pioneering AI observability platform by leading content and communications from strategy through execution. You'll translate complex technical concepts into clear, impactful messaging for AI engineers, technical leaders, and developer audiences, ensuring consistency across web, social, PR, and field enablement.
What You’ll Do
- Develop and run an integrated content engine that drives organic growth through search and AI-native discovery channels
- Identify high-intent technical keywords and build content architectures optimized for both search engines and LLM answer systems
- Write, edit, and oversee production of blogs, whitepapers, case studies, research reports, and technical deep dives
- Establish editorial standards that maintain technical accuracy while enhancing readability and engagement
- Lead social strategy on LinkedIn, X, and developer platforms—translating technical updates into community conversations
- Collaborate with Developer Relations to amplify educational content and technical initiatives
- Prepare leadership for analyst briefings and media engagements, ensuring technical precision in external communications
- Partner with product marketing and demand generation to align content with pipeline goals and business outcomes
Who You Are
You have deep experience crafting content for technical B2B audiences, particularly in AI, developer tools, or data infrastructure. You’re equally comfortable writing code-adjacent documentation as you are defining long-term SEO strategy.
- 8+ years in content, communications, or technical marketing within B2B SaaS environments
- 5+ years focused on technical audience engagement—AI, DevOps, or developer tooling preferred
- Proven success building or scaling content functions in high-growth startups or tech companies
- Strong grasp of APIs, model evaluation, and infrastructure concepts; able to discuss them fluently
- Direct experience with SEO and emerging AEO (answer engine optimization) frameworks
- Skilled at turning data and audience feedback into refined messaging and improved performance
- Comfortable operating independently in fast-moving environments with minimal oversight
- Passionate about AI infrastructure and committed to advancing responsible AI practices
Why This Matters
This role sits at the intersection of technical depth and strategic storytelling. You’ll directly influence how the market understands AI observability, support product adoption, and help define a new category. With high visibility and autonomy, you’ll work closely with leadership, engineering, and product teams to ensure messaging clarity and impact.
The company fosters a culture of innovation, speed, and inclusion—valuing data-driven decisions and diverse perspectives. Employee resource groups and regular dialogues with AI ethics experts reinforce a commitment to responsible technology development.
