Set up, roll out, and configure server and networking equipment across data environments.
Participate in rotating shifts or on-call rotations to maintain continuous service availability.
Swap out failed or outdated components in servers and network devices while keeping asset records accurate.
Support network issue resolution by diagnosing and replacing faulty cabling infrastructure.
Ensure system uptime by promptly addressing and escalating support tickets as needed.
Serve as the primary on-site contact during incidents, coordinating with engineering experts for resolution.
Deliver on-site technical support for various operational initiatives and build strong working relationships with clients, teams, vendors, and internal groups.

Proven experience troubleshooting server hardware, including boot processes such as POST, BIOS, PXE, IPMI, and BMC.
Understanding of network protocols like TCP/IP and Ethernet, along with hands-on familiarity with network hardware including cabling, switches, routers, and console access.
Working knowledge of Linux system administration.

Hands-on experience with GPU-based server platforms such as H100, B200, and GB200.
Hold a diploma or professional certification in Electrical Engineering, Mechanical Engineering, or a related technical field.
Demonstrated ability to manage priorities and stay organized in dynamic, ambiguous, and fast-moving environments.
Experience engaging with vendors or supporting projects and programs.
Excellent communication skills, both written and verbal, with a focus on clarity and precision.

Competitive total compensation package (salary + equity)

On-site

Datacenter Operation team

Participate in rotating shifts or on-call rotations to maintain 24/7 service level agreements.

Not specified

Fluidstack is hiring a Hardware Operation Lead