Responsibilities
- Develop AI-powered agents and workflows that enhance go-to-market operations, including prospecting, account analysis, signal detection, pipeline oversight, and renewal strategies.
- Advance automation systems from rule-based logic to adaptive, agent-driven models, incorporating safeguards, traceability, and human oversight for revenue-critical processes.
- Convert unclear business challenges into well-defined, deliverable technical solutions.
- Engineer and scale robust automations across the revenue technology stack using platforms like Workato and custom code when necessary.
- Ensure system reliability through monitoring, retry mechanisms, alerts, graceful failure modes, and human-in-the-loop checks.
- Create and maintain core revenue workflows such as lead distribution, lifecycle tracking, data enrichment, territory management, and account ownership rules.
- Design and deploy internal applications using AI-first tools and modern web technologies to consolidate fragmented tools and improve team efficiency.
- Support technology decisions with functional prototypes instead of theoretical proposals.
- Leverage internal platform capabilities—including conversation insights, trackers, and workflow engines—to build and refine AI features using real-world usage.
- Develop automation patterns that influence future revenue operations and share findings with product development teams.
- Integrate performance metrics into every solution to ensure visibility into adoption and effectiveness.
- Evaluate success based on tangible business results like pipeline generation, conversion improvements, and sales team efficiency, refining based on data.
- Collaborate directly with sales, customer success, marketing, and SDR teams, validating solutions through field testing, call reviews, and team feedback.
- Maintain clear documentation and communicate updates effectively to stakeholders relying on your systems.
Benefits
- Comprehensive medical, dental, and vision insurance plans tailored to individual and family needs.
- Flexible wellness stipend to promote physical and mental well-being.
- Covered mental health services, including therapy and coaching.
- 401(k) plan to support long-term financial planning.
- Stipend for education and professional development.
- Flexible paid time off to support work-life balance.
- Paid leave for new parents.
- Quarterly company-wide recharge days to encourage rest and recovery.
- Financial support for remote work setup to ensure productivity from home.
