Responsibilities
- Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
- Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
- Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
- Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
- Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
- Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.
- Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
- Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal.
- Partner with CX leaders - identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training.
- Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it.
- Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning.
Requirements
- 2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company.
- Exceptional written and verbal communication skills, with the ability to make complex concepts simple.
- A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person.
- Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials.
- Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once.
- Ability to work cross-functionally with sales, marketing, product, and leadership.
- A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
- Creative, strategic problem-solving skills.
- Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms.
Benefits
- Competitive compensation + ownership interest for early stake in our success!
- Unlimited paid time off with a requirement to take at least two weeks off per year.
- We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
- Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
- A fully, permanently remote company so you can work from anywhere in the U.S.
- Receive a Macbook + $600 to craft your home workspace
- Annual company trip designed to foster connection, creativity, and having fun together!
- Mental health benefits with free memberships to mindfulness + talk therapy services
Work Arrangement
Remote (Worldwide) — U.S.
Additional Information
- You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
- Receive a Macbook + $600 to craft your home workspace
- Annual company trip designed to foster connection, creativity, and having fun together!
