Responsibilities
- Support German-speaking customers through phone, email, and chat
- Assist clients with general inquiries, front desk incidents, account-related questions, and customer support requests
- Ensure a high level of professionalism and customer satisfaction
Requirements
- Native German speaker
- Spanish B2 level
- Comfortable working in a shift-based operation
- Ability to communicate with customers across different channels
Work Arrangement
Remote (City/Region) — Madrid, Valencia
Additional Information
- Position involves supporting customers via phone, email, and chat
- Shift-based operation
- Working environment is multicultural and dynamic
- Long-term career opportunities and professional growth available
- Opportunity to build an international career in customer service
- Life in Madrid or Valencia
