Responsibilities
- Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of Google Maps and benefit end users
- Communicate Google’s geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on Maps, primarily through promotion of the Geo Data Upload (GDU) Tool, using documentation provided by Google
- Liaise between external partners and Google stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes/edits, etc
- Report details of outreach and/or operational issues to GDO Outreach Operations Lead. Report project status and identify insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc
- Manage and track all data submissions (through GDU or outside GDU) with GDO operations teams and various external partners
- Update information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etc
- Document on deliverables, such as number of partners contacted/onboarded, Number of open data sources identified or data sets submitted/ ingested, numbers of edits made originating from outreached sources
- Address and resolve external partner queries associated with the project
- Troubleshoot process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc
- Manage data pipeline from receiving the data captured by Partners to the creation of launch schedules, ensuring highest quality of captured data as outlined in the Operational Guidelines
- Utilize Google and non-Google owned tool to engage with new Partners and track communications
Requirements
- Bachelor’s degree in business administration, in GIS, a related field, or equivalent
- 1 year of experience working in digital/technology companies with tech products
- Experience in Business Development and B2B partnerships/sales, customer service
- Experience working in digital/technology companies with tech products
- Expertise in Salesforce.com; Google Drive
- Knowledge in Geographic Information System tools
- Excellent communication skills in Portuguese and English
Additional Information
- Excellent communication skills in Portuguese and English
