San Francisco, United States of America On-site Employment

Solidroad is hiring a Founding Product Designer

Responsibilities

  • Design and maintain a comprehensive design system that spans onboarding, product features, and advanced AI-driven interfaces.
  • Craft user experiences that scale to thousands of daily interactions while preserving a personal, thoughtful feel.
  • Lead the visual direction of the website, marketing materials, presentations, and product interface.
  • Develop flexible design systems that ensure consistency while allowing for moments of creative surprise.
  • Establish benchmarks for elegant, easy-to-use interfaces that make powerful technology feel accessible.
  • Ensure seamless handling of multimodal user interactions and guide teammates to uphold exceptional design quality.

Benefits

  • Work directly with experienced founders who have successfully built companies before.
  • Exercise high levels of autonomy and responsibility from day one.
  • Contribute to a product that inspires deep personal pride.

Work Arrangement

On-site — San Francisco

The good, the bad, and the honest truth

  • The highs here are incredibly high, direct collaboration with founders who've done this before, significant ownership, and a product you'll feel deeply proud of.
  • The lows are that you'll need to move fast, navigate ambiguity, and sometimes tackle tough design problems solo.
  • Startups are a bit like a sport or an instrument: you invest in it not just because you have to, but because you genuinely want to be better tomorrow than you are today.
About company
Solidroad

QA and train your human and AI agents

Make every customer interaction better, faster, and more consistent with the AI platform for CX agents.

Solidroad helps CX teams raise the quality bar on every customer interaction, unifying human and AI agents in one optimization layer that continuously improves performance across all conversations.

The platform enables reviewing 100% of interactions in seconds across phone, live chat, video, and email support, and generates custom trainings for agents using AI simulations that mirror real customer behavior.

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Job Details
Department Product
Category design
Posted a year ago