Responsibilities
- Ensure equipment remains in proper working order through regular maintenance
- Diagnose, troubleshoot, and resolve technical issues on-site as they occur
- Set priorities and delegate tasks among field service team members
- Read and interpret electrical and mechanical diagrams to support installations, fixes, and updates
- Keep detailed records of all service activities, including repairs, part replacements, and inspections
- Manage and organize warehouse space, service vehicles, and tools
- Ensure inventory data is current and accurate in the tracking system
- Maintain cleanliness and order in company vehicles used for field operations
- Oversee the organization and upkeep of the warehouse facility
Benefits
- Medical insurance coverage with employer-funded premium options
- Dental insurance benefits
- Vision insurance coverage
- Equity grant from a meaningful Series B allocation
- Access to a 401(k) retirement savings plan
- Paid time off for personal and vacation needs
- Employee Assistance Program and access to national discounts
- Paid sick leave entitlement
- Short- and long-term disability insurance
- Life insurance, dependent life coverage, and accidental death & dismemberment protection
- Employer-covered basic life insurance
- Worker’s compensation protection
- Legal insurance benefits
Work Arrangement
Remote (City/Region)
Team
The role involves providing on-the-job guidance to fellow technicians, managing daily workloads, and supporting the training and integration of new team members. Reports directly to the Senior Operations Manager in the San Francisco Bay Area.
Other
- Benefits for full-time and part-time employees may differ by state
- Employment may require a satisfactory drug test, motor vehicle report, or background check where permitted by law
- Reasonable accommodations are provided for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law
- Ability to work weekends or outside standard business hours when necessary
