Responsibilities
- Support the overall technical needs of our customers and sales team.
- Provide customers with the details on facility requirements needed to successfully install machines they purchase and assist in the preparation of the installation site.
- Be on-site for machine deliveries to ensure equipment condition and proper placement.
- Install machines and accessories at customer sites, including all necessary assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning of machines and accessories.
- Troubleshoot and repair mechanical, electrical, software and other equipment.
- Provide training to customers on functions and proper use of equipment and accessories.
- Visit existing customers to ensure they are satisfied with machine tools after installation.
Requirements
- Demonstrated experience in troubleshooting and repairing various systems including mechanical, hydraulic, pneumatic, electrical, controls, and network systems.
- Proficiency in reading and interpreting blueprints and electrical schematics with precision, ensuring accurate execution of machine installations and repairs.
- Excellent communication skills enabling effective interaction with both technical and non-technical stakeholders, ensuring clear understanding of technical requirements and providing exceptional customer support.
- Capability of working independently, taking initiative in problem-solving, and efficiently managing tasks such as machine installations, repairs, reporting and technical documentation, while maintaining high standards of quality and professionalism.
Benefits
- Health, Dental and Vision Insurance
- 401K
- Laptop, Software, Phone
- Car Allowance
- Company Paid Travel Expenses
Work Arrangement
On-site
Additional Information
- Opportunities for overtime
- Starting salary for this position is $85,000+ depending on experience.
