About the Role
The role centers on engineering design, system integration, and technical support for mission-critical communication systems, particularly those involving real-time video for situational awareness in public safety environments.
Responsibilities
- Collaborate with sales, operations, and project management teams to conduct site assessments and define client requirements.
- Produce and manage engineering schematics, system designs, and material lists.
- Support the creation of project proposals and technical documentation.
- Estimate engineering effort and time requirements for project planning.
- Offer technical guidance and support to project managers and installation crews.
- Develop detailed installation scopes, implementation plans, and testing procedures.
- Configure, integrate, and resolve technical issues with system components; coordinate with third-party vendors as needed.
- Serve as a point of contact for external contractors and trades during deployment and support phases.
- Deliver training sessions for customers and internal team members.
- Present technical information and project updates in a professional manner.
Benefits
- Performance-based incentive bonus programs
- Comprehensive medical, dental, and vision insurance coverage
- 401(k) retirement plan with employer matching contributions
- Ten paid public holidays annually
- Generous paid time off policies
- Employee Stock Purchase Plan offering discounted shares
- Paid leave for new parents and family care needs
- Additional benefits available
Work Arrangement
Remote (Country)
Team
Team includes professionals in sales, project management, system engineering, and system technology operating in a high-performance environment.
EEO Statement
This employer practices equal opportunity in hiring. All qualified applicants receive fair consideration regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or other protected attributes. The company fosters an inclusive, community-oriented culture where individuals are encouraged to bring their authentic selves to work. Applicants who believe in the mission are encouraged to apply, even if they do not meet every preferred qualification.
Other
- This position involves work in high-security environments regulated by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy.
- Applicants must pass an enhanced fingerprint-based background check conducted by customer agencies.
- Travel is required 50-75% of the time.
- No relocation assistance is provided.
- This is an experienced-level position.
- A referral payment program is available.
