Responsibilities
- Lead and coordinate multi-site deployment projects across various regions
- Deliver strategic guidance and dedicated support to key enterprise clients
- Travel to client sites to assist with system setup and resolve technical issues
- Schedule and conduct training workshops for business owners, managers, and staff
- Support select partners with timely onboarding and educational resources
- Assist clients through configuration, integration, and post-implementation follow-up
- Set up and diagnose network infrastructure such as routers and wireless access points
- Record and maintain detailed documentation of installations, network layouts, and service activities
- Liaise with product development teams to report and track customer-facing issues
- Act as a trusted representative during customer engagements to promote brand excellence
Benefits
- Flexible working environment with autonomy in task execution
- Clear pathways for professional advancement within a growing organization
- Be part of a collaborative team that balances scale with agility
- Eligibility to participate in the employee share ownership program
- Access to a company-sponsored pension plan
- Comprehensive health and wellness coverage
- Support for mental well-being through digital platforms and counseling services
- Paid parental leave and family support policies
- Opportunities for language learning and access to professional development tools
- Dedicated volunteer day to support community initiatives
Work Arrangement
On-site
Language requirements
Fluency in English with strong verbal and presentation abilities
Travel
Willingness and ability to visit customer locations; assigned regions will be communicated in advance
Hours
Flexibility to work outside standard business hours, including evenings and weekends
