Dublin, Ireland Hybrid Employment

Fin (AI Group) is hiring an Engineering Manager, AI Models Infrastructure

Responsibilities

  • Guide a team focused on developing the core platform and systems that enable artificial intelligence capabilities.
  • Enhance team performance by eliminating obstacles and identifying opportunities to speed up progress.
  • Collaborate with machine learning scientists and engineers to support the development of AI-driven features.
  • Work closely with senior engineers to define, prioritize, and execute high-impact technical roadmaps while balancing delivery, quality, and innovation.
  • Foster an environment where engineers can take initiative and maximize their contributions.
  • Gradually broaden responsibilities, potentially overseeing new platform areas as the organization and AI efforts expand.

Benefits

  • Attractive salary and equity package at a rapidly scaling startup.
  • Pension plan with employer matching up to 4%.
  • Life insurance and full health and dental coverage for employees and dependents.
  • Flexible vacation policy with paid time off.
  • Paid maternity leave and six weeks of paid paternity leave.
  • Cycle-to-Work program including secure bicycle storage.
  • Standard issue MacBooks, with Windows machines available where role-specific needs require.
  • Daily lunch provided Monday through Friday, along with snacks and a fully equipped kitchen.
  • Scheduled reviews for salary adjustments and compensation updates.

Work Arrangement

Hybrid

Team

AI Models Infrastructure Team within the AI Group

Other

  • MacBooks are standard equipment, though Windows devices are available for roles with specific requirements.
  • Flexible paid time off policy.
  • Paid maternity leave and six weeks of paternity leave for fathers.
  • Life assurance and comprehensive health and dental insurance for employees and dependents.
  • Pension scheme with matching contributions up to 4%.
  • Cycle-to-Work Scheme with secure bike storage.
  • Regular compensation reviews.
  • Lunch is served every weekday, along with a selection of snacks and a fully stocked kitchen.
About company
Fin (AI Group)

Fin is the #1 AI Agent for all customer service, powered by the Fin AI Engine™. It resolves complex customer queries across every channel including voice, email, chat, and social.

  • Fin is built by The AI Group, a team of over 60 machine learning scientists, engineers, and designers.
  • It uses a continuous improvement loop called the Fin Flywheel to train, test, deploy, and analyze performance.
  • Fin integrates seamlessly with existing helpdesks like Salesforce, HubSpot, and Intercom.

The platform is trusted by enterprises and certified with ISO 27001, ISO 27018, ISO 27701, GDPR, and CCPA compliance.

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Job Details
Department AI Models Infrastructure Team
Category management
Posted 10 days ago