São Paulo, Brazil On-site Employment

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring an Email Security Analyst

Responsibilities

  • Examine and categorize suspicious email messages to detect phishing attempts, malware, spam, and non-malicious incidents using internal analysis tools.
  • Identify and record indicators of compromise such as URLs, domains, file hashes, and sender metadata from email headers, content, and attachments.
  • Monitor and investigate active email-based cyber campaigns, linking observed tactics to MITRE ATT&CK framework mappings.
  • Develop and update internal threat intelligence resources, including detection rules and research records.
  • Work closely with senior analysts during threat assessment meetings to exchange findings and improve detection accuracy.
  • Continuously expand knowledge, share insights, test new analysis methods, and support team-wide capability growth.

Work Arrangement

Remote

Team

collaborative environment with experienced security researchers

Team

Structure: collaborative environment with experienced security researchers

About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Department Threat Labs
Category security
Posted 14 days ago