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Malta Remote (Global)

Mercier Consultancy MD was looking for a Dutch Speaking Customer Service Advisor - Relocation to Greece

Mercier Consultancy MD is thrilled to present an extraordinary opportunity for a Dutch Language Customer Support Specialist eager to transition to the breathtaking Greek landscapes! This position perfectly suits adventurous professionals wanting to combine career growth with experiencing a vibrant cultural environment. As an integral member of our passionate team, you will provide exceptional support to Dutch-speaking clients, ensuring seamless and delightful interactions. This role presents an opportunity to advance professionally in a dynamic setting while enjoying the Mediterranean way of life. Key Responsibilities: - Address inquiries from Dutch-speaking customers through multiple communication platforms, including telephone, electronic mail, and instant messaging. - Provide exceptional service by professionally and enthusiastically resolving challenges and addressing client questions. - Meticulously record customer interactions to enhance service quality and streamline internal processes. - Work closely with team members to exchange optimization strategies and elevate overall customer satisfaction. - Participate in skill development and product knowledge enhancement training programs. Requirements: - Native or near-native Dutch language proficiency (verbal and written); additional English competence is advantageous. - Prior customer service background preferred but not mandatory; we prioritize positive attitude and learning potential. - Outstanding interpersonal communication skills with primary focus on client satisfaction. - Adaptability and commitment to relocating to Greece, embracing a novel lifestyle and cultural experience. - Demonstrated ability to collaborate effectively and operate autonomously when necessary. - Proficiency with customer relationship management systems and technological platforms. What We Offer: - Attractive Monthly Compensation - Comprehensive Relocation Support Package - Performance-Based Monthly Bonus - Two Additional Annual Salary Supplements - Comprehensive Health Coverage - And Numerous Additional Advantages...
Required Skills
Customer serviceCommunicationCRM SoftwareProblem SolvingDocumentationClient Relationship ManagementActive listening
About company
Mercier Consultancy MD
A consultancy firm offering customer service opportunities with a supportive and collaborative work environment
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Category other
Posted 6 months ago