Responsibilities
- Operate company-provided equipment to clear blockages in drains and sewer lines
- Use electric drain snakes, high-pressure water jets, and inspection cameras to diagnose and resolve drainage issues
- Address frozen pipes and perform steam thawing procedures during cold weather
- Repair subterranean sewer lines using excavation techniques as needed
- Maintain consistent communication with the Plumbing Coordinator regarding daily movements and job status
- Accurately select billing items, complete required documentation, finalize invoice summaries, and conduct post-service debriefs
- Suggest service plans, repairs, system upgrades, or replacements when beneficial to the customer
- Collect payment for completed services at the time of visit
- Enter or update customer equipment details in the CRM system
- Distribute and use approved marketing materials such as stickers, tags, and handouts
- Ensure vehicle inventory is restocked and waste bins are emptied
- Verify and confirm timesheet entries using the tablet system
- Keep the service vehicle clean both inside and outside
- Participate in scheduled team meetings
- Attend training sessions provided by the company
- Stay informed about current sales promotions and service offerings
- Perform routine vehicle inspections to ensure safety and functionality
- Conduct regular inventory checks of tools and supplies in the truck
Benefits
- Company-issued vehicle, fuel card, mobile phone, and tablet
- 401(k) retirement plan with employer matching contributions
- Comprehensive medical, dental, and vision insurance plans offered at competitive rates
- Health Savings Account (HSA) with employer contributions
- Employer-paid short-term disability, life insurance, and long-term disability coverage
- Paid holidays in accordance with company policy
- Accrued paid time off (PTO)
- Parental leave benefits available
- Reimbursement for qualifying educational expenses
- Exclusive discounts on various services and entertainment options
- Dedicated tool allowance account
- Reimbursement for safety footwear
- Discounted service rates for employees, family, and friends
- Annual performance evaluations to support career growth
Compensation
Competitive pay structure featuring an attractive hourly rate, commission incentives, and performance-based bonuses
Work Arrangement
On-site
Benefits
- Company vehicle, gas card, cell phone, and tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
- Yearly Performance Reviews
Not specified