Responsibilities
- Directly supervises six to eight Store Managers and coaches them to proactively motivate and effectively manage and support their teams.
- Actively develops business partner relationships with the Regional Manager, HR Business Partner and Corporate (FSC) personnel.
- Develops and Builds Leadership Talent throughout the District by partnering with HR and Learning & Development to provide opportunities for high-level performers.
- Recruits proactively from outside the company in order to improve the overall talent level within the District.
- Ensures proper and effective execution of new company initiatives and policies.
- Reviews District and store performance reports and discusses trends or issues with Store Managers and coaches them to correct these issues or to take advantage of opportunities.
- Ensures good financial results and profitability through execution of the fundamentals of customer service and operations.
- Balances monitoring store performance and compliance with onsite coaching and development of store personnel. A minimum of 90% of the work week is spent visiting stores, with the driving ability and transportation means necessary to travel between locations, to meetings, or to other districts to assist.
- Focuses on key competitors and growth opportunities within the District and communicates findings to the Regional Manager. This includes possible store start-ups and acquisitions.
- Collects and offers feedback on current programs and communicates identified best practices within the District to the Regional Manager.
- Responds to distinctive features of local Districts to achieve the best results.
- Empowers the Store Managers to be decision-makers while staying consistent with company/district strategies and/or policies.
- Manages the district staffing and moves personnel around to improve performance or respond to sudden needs.
- Builds goodwill and relationships within the communities in which we operate.
- Other related duties as assigned.
Team
Team size: six to eight Store Managers. Structure: Reports to Regional Manager
Additional Information
- Must have a valid driver's license and appropriate personal transportation to drive frequently throughout the workday, to and from stores as needed.
- Must be willing and able to lift/carry up to 50 pounds.
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, and pushing, pulling and lifting.
- Ability to work with firearms and to become firearms certified, including being the "Responsible Party" (FFL locations).
- Able to work in multiple locations, as business needs dictate.
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
- Minimum 18 years of age
- High School Diploma, GED, or equivalent experience
- Bilingual applicants are encouraged to apply!
- The company requires all employees to agree to a binding arbitration agreement to resolve disputes.
- Payrates will not be below any applicable local minimum wage requirements.
- Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time.
