About the Role
This role is responsible for managing a high-performing team of solution engineers who partner with sales to drive technical evaluations, demonstrate product capabilities, and ensure successful customer onboarding for enterprise clients.
Responsibilities
- Lead, mentor, and grow a team of solution engineers across regions
- Collaborate with sales leadership to align technical resources with pipeline goals
- Serve as a primary technical advisor during high-value sales cycles
- Design and deliver product demonstrations tailored to enterprise requirements
- Translate customer business challenges into technical solutions
- Develop repeatable technical sales methodologies and playbooks
- Work closely with product teams to communicate customer feedback
- Drive consistency in solution design and architecture across customer engagements
- Manage technical proof-of-concept processes and outcomes
- Ensure alignment between customer expectations and product capabilities
- Oversee the creation of technical documentation and sales enablement assets
- Represent technical leadership in executive-level customer meetings
- Identify scaling opportunities within the solution engineering function
- Partner with marketing to refine messaging for technical audiences
- Support strategic account planning with deep technical insights
- Evaluate and implement tools to improve team efficiency
- Maintain up-to-date knowledge of competitive landscape and industry trends
- Ensure compliance with security and data governance standards
- Facilitate onboarding and ongoing training for new team members
- Track and report on key performance metrics for the team
Compensation
Competitive salary and equity package
Work Arrangement
Hybrid
Team
Part of the global sales engineering organization reporting to the Head of Customer Success
Why This Role Matters
- The Director of Solution Engineering plays a critical role in shaping how technical buyers perceive product value, directly influencing sales outcomes and customer satisfaction.
- This position ensures that complex technical requirements are met with precise, scalable solutions, bridging the gap between sales and engineering.
Growth Opportunities
- This role offers the chance to build and refine a global solution engineering function from the ground up.
- Leadership will have direct input into organizational structure, tooling investments, and long-term technical strategy.
Available for qualified candidates
