United Kingdom - London; United Kingdom - Southampton Hybrid Employment

NICE is hiring a DevOps Engineer

Responsibilities

  • Design and implement scalable automation systems in Python to ensure consistent deployment processes across cloud and on-premises infrastructure.
  • Develop and refine Terraform code-generation platforms using Python and Jinja2 to streamline environment-specific infrastructure provisioning from reusable templates.
  • Create and maintain Puppet configurations, including modules, manifests, and Hiera data, to manage large-scale Linux and Windows systems reliably.
  • Build powerful PowerShell scripts to automate Windows server management, Active Directory tasks, and hybrid cloud integrations.
  • Develop internal tools, command-line interfaces, and APIs that allow engineering teams to independently manage routine infrastructure operations.
  • Integrate automation frameworks into CI/CD pipelines to enable automated testing, validation, and deployment of infrastructure changes.
  • Implement thorough testing methodologies for infrastructure code, including unit tests, linting, and integration tests to ensure quality and stability.
  • Collaborate with cloud, platform, and application teams to identify manual workflows and replace them with automated solutions.
  • Produce clear documentation, standards, and operational runbooks to support long-term maintainability of automation systems.
  • Support a culture of engineering excellence by participating in code reviews, sharing knowledge, and improving the security and quality of automation code.

Work Arrangement

Hybrid

Other

  • Requisition ID: 11294
  • Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
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10+ years experience
About company
NICE
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital.
All jobs at NICE Visit website
Job Details
Department Cloud Operations CXone, EMEA
Category infrastructure
Posted 11 days ago