Own the end-to-end Deal Desk lifecycle for North America, ensuring every deal is commercially sound, pinpoint accurate, and fully compliant with Docebo’s high standards.
Review complex deal structures and pricing proposals with a keen eye, flagging risks and navigating non-standard terms to protect the business while enabling growth.
Serve as the trusted advisor for our Sales and Account Management teams, providing expert guidance on pricing mechanics and strategic deal structuring.
Act as the central hub between Legal, Finance, and Operations to swiftly resolve custom requests and navigate the approval pathways for high-impact exceptions.
Apply and refine Docebo’s pricing models across diverse scenarios, ensuring consistency while maintaining the agility needed to win in the market.
Maintain and evolve the playbooks and templates that allow our commercial engine to scale effectively and stay organized.
Lead the charge on process improvement initiatives, turning deal retrospectives into actionable strategies that reduce friction and accelerate our sales velocity.

Bachelor’s degree in Business, Finance, or Legal Studies (or equivalent experience)
Proven experience within the SaaS ecosystem, specifically within pricing, finance, operations, or legal support environments
Highly proficient in Salesforce
Wizard with MS Excel or Google Sheets
Exceptional organizational skills
Top-tier written and verbal communication skills

Analytical grit to assess financial and contractual risks at a glance
Ability to manage a high volume of concurrent renewals and deals
Clear, defensible guidance to stakeholders even when operating under heavy time pressure

Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

Docebo is hiring a Deal Desk Specialist