About the Role
This role is part of the Legal team and involves close collaboration with Sales, Customer Success, Finance, and Legal to support the commercial deal lifecycle. Responsibilities include deal structuring, drafting Order Forms, managing customer redlines, supporting Salesforce opportunity management, and ensuring compliance with revenue recognition and business policies. The ideal candidate has strong analytical skills, attention to detail, and the ability to work cross-functionally in a fast-paced environment.
Responsibilities
- Gain in-depth knowledge of product offerings, pricing frameworks, and commercial guidelines to assist Sales and Customer Success with deal design and quotations
- Create, evaluate, and oversee standard and complex non-standard Order Forms, acting as the main point of contact for deal-related matters across Sales, Legal, Finance, and Customer Success
- Analyze customer modifications to Order Forms, assess implications on deal terms, revenue accounting, and policy adherence, and advise internal teams on necessary actions and approvals
- Collaborate with Sales, Customer Success, Finance, and Legal to develop customer-centric deal solutions that comply with commercial and operational standards
- Maintain Salesforce (SFDC) opportunities to ensure data accuracy, completeness, and timely closure
- Identify opportunities for process optimization and lead initiatives to streamline, standardize, and scale deal execution workflows
- Work across departments to deliver consistent, accurate information and ensure a seamless customer experience during quoting and contracting
- Support Deal Desk growth through special projects such as automation, development of playbooks for complex deals, dashboards, sales analytics, and performance tracking
Work Arrangement
Remote (Worldwide)
😎 Our Culture
The organization prioritizes employee well-being and fosters a diverse, inclusive environment. Team members are supported in personal and professional growth through coaching and training. As a remote-first company, it emphasizes engagement through regular virtual events, seasonal challenges, and local meetups. Employee Resource Groups provide forums for discussing shared experiences related to identity, career stage, and life circumstances. The company values varied backgrounds and lived experiences, emphasizing passion, persistence, and integrity. Relationships with clients are also highly valued, offering opportunities to work with well-known brands and build meaningful connections.
🚀 About the Role
This position plays a central role in the Legal team, working closely with Sales, Customer Success, Finance, and Legal to manage the commercial deal process. Key duties include pricing and quoting support, structuring deals, preparing Order Forms, managing customer contract revisions, and ensuring Salesforce records are accurate and up to date. Success requires strong analytical abilities, meticulous attention to detail, and effective collaboration across teams in a dynamic setting.
💻 Recruitment Process
The hiring process may evolve, but typically includes: Recruiter Screen (30 minutes), Hiring Manager Interview (30 minutes), Peer Interview (30 minutes), Team Panel (30 minutes), COO & SVP of Legal Interview Panel (30 minutes), and CEO Interview (30 minutes). Final-stage candidates have the optional opportunity to meet with an Employee Resource Group member.
🏆 Perks and Benefits
Employees join a supportive, high-performing team where achievements are recognized and rewarded. The company offers comprehensive health benefits including medical, dental, and vision insurance with 99% of the medical base plan covered by the employer. Additional benefits include FSA, DCFSA, and HSA accounts, Employee Assistance Programs, telehealth services, voluntary life and disability insurance, wellness incentives, pet insurance discounts, 401k with employer match, equity or stock options, 13 company holidays, unlimited paid time off, sick leave, and parental/adoption leave. Professional development is supported through onboarding, training, referral programs, and a monthly business expense stipend. New hires receive a MacBook and welcome swag. The culture emphasizes flexibility, inclusion, and work-life balance, including a RECHARGE PROGRAM offering a three-week disconnect after three years of service.
🐉 About Quantum Metric
A leader in digital analytics, the company enables organizations to center their strategies around customer experiences. Its platform simplifies the monitoring, diagnosing, and optimization of key digital journeys, delivering deep customer insights tied to business outcomes. The platform captures data from half of the world’s internet users and serves top brands in e-commerce, retail, travel, finance, and telecommunications. It has been recognized on the Inc 5000 and Deloitte 500 for six consecutive years and named a Best Place to Work by Glassdoor, BuiltIn, Fast Company, and Forbes. The company values diverse perspectives and lived experiences. Job descriptions are not exhaustive and may be updated at the employer’s discretion. All official communications come from @quantummetric.com or LinkedIn inMail; recruitment via WhatsApp or Telegram is not used, and candidates are advised not to share sensitive information. Suspicious activity should be reported to security@quantummetric.com. The company participates in E-Verify. Applicant #LI-REMOTE #BI-Remote
Other
- Remote-first company
- Regular company-wide events, seasonal challenges, and company-sponsored local outings
- Employee Resource Groups available
- MacBook and welcome swag delivered to your door
- Monthly business expense stipend
- Flexible work environments
- One-time stipend for remote employees
- Unlimited Paid Time Off
- Sick leave
- Parental/Adoption Leave
- 401k with employer match
- Equity / Options
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
- FSA, DCFSA, and HSA accounts
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
- Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program
- Discounts on Pet Insurance
- Promotional opportunities
- Rewards and recognition programs
- Robust onboarding and training program
- Employee Discount Program (Perks at Work)
- Employee Referral Program
- Lead Referral Program
