Responsibilities
- Collect and organize data from various sources (revenue, product usage, customer insights, etc.), analyze it, and develop data-driven recommendations for leadership.
- Conduct research and provide analysis to support changes or improvements in business practices.
- Recommend process improvements and operational efficiencies within the department and across divisions.
- Support the automation of data reporting tools and create clear, user-friendly data visualizations.
- Develop analytical frameworks to better understand customer behavior and trends.
- Assist with the configuration, testing, and maintenance of enterprise Customer Relationship Management (CRM) systems to enhance business operations and customer processes.
- Contribute to the development, automation, and validation of KPI reports.
- Help design, document, and maintain operational processes to ensure consistency and efficiency
Requirements
- Advanced Excel skills, including data manipulation, automation, and visualization using formulas, pivot tables, and Power Query.
- Proficient in Power BI and SQL, with experience designing interactive dashboards and delivering data-driven insights.
- Knowledgeable in data modeling techniques and data management best practices.
- Skilled in developing clear, compelling presentations, primarily using PowerPoint.
- Strong collaboration skills, with the ability to work effectively across multiple divisions and teams, including Sales, Marketing, Finance, and Product.
- Highly organized, with excellent time management, planning, and attention to detail.
- Able to translate complex data and technical concepts into clear, actionable insights.
- Demonstrates leadership and initiative in managing projects and delivering results.
- Comfortable working independently as well as collaboratively in a team environment.
- Holds a Bachelor’s degree in Industrial and Systems Engineering, Business Analysis, Business Administration, Data Analytics, or a related field.
Nice to Have
- Experience with Microsoft Power Apps or Power Automate to streamline workflows, improve efficiency, and support process automation.
Benefits
- Remote-First Culture – Flexibility to work from home in your country of hire
- “Leave Your Way” PTO– Take the time you need, when you need it
- 401(k) with Generous Employer Match– Invest in your future
- Comprehensive Benefits– Medical, dental, vision, & mental health
- Global Tuition and Gym Reimbursement– Learn and grow on us
- Standby Flight Program– Explore the world
- Inclusive, Collaborative Culture– Be seen, heard, and valued
Work Arrangement
Remote (Worldwide)
Additional Information
- All your information will be kept confidential according to EEO guidelines.
