Requirements
- Have 8+ years of professional experience, including 3+ years of demonstrated success managing professional services teams of 6+ people, typically in a consulting environment or within B2B SaaS.
- Are skilled at hiring, coaching, and developing high-performing teams.
- Are customer-obsessed. You set a high quality bar for professional services and help your team reach it.
- Are a strong operator. You use data to make decisions, dig into the details, and build repeatable systems.
- Thrive in high-growth, fast-pace environments. You bring an ownership mentality, intellectual curiosity, and a bias to action to everything you do.
- Have demonstrated excellence in error-free data manipulation using Excel, SQL, or Python.
- Are an exceptional written and verbal communicator. You are able to clearly articulate a vision, inspire confidence within your team, and influence cross-functional peers.
Nice to Have
- Have experience leveraging AI to drive efficiency and amplify customer impact.
Work Arrangement
Hybrid — San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City
Team
Team size: 9. Structure: professional services team
Additional Information
- Must be willing to work from an office 4 days per week (except for remote roles)
- Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
