Responsibilities
- Input customer orders accurately into the internal procurement system and forward to the appropriate vendor partner
- Work with category managers and buyers to resolve ordering problems such as stockouts, approved substitute verification, pricing, and item identification
- Monitor order confirmations and delivery timelines, communicating any substitutions, stockouts, or delays as needed
- Review and validate sales orders for completeness, correct pricing, and data accuracy
- Coordinate with vendors to address discrepancies, short shipments, delivery delays, or item substitutions on behalf of the buying team
- Adhere to order submission deadlines and ensure alignment with delivery schedules
- Keep order documentation, spreadsheets, and databases current and accurate
- Input purchase and sales trade agreements, including pricing quotes, into procurement software
- Generate data-driven reports summarizing product performance, consumption, and fill rates by item and supplier
- Provide analytical and operational support to buyers and category managers
- Help implement process enhancements to improve order accuracy, efficiency, and fill rate outcomes
- Communicate clearly with ordering teams and deliver consistent feedback on standard operating procedures
- Carry out additional tasks as assigned
Work Arrangement
On-site
