Responsibilities
- Analyzing and interpreting operational data across Product, Engineering, Sales, Marketing, and Professional Services
- Building data collection, cleansing, and transformation processes to prepare high-quality datasets
- Producing consistent reports and insights for Monthly Business Reviews, event-based reviews, and ad-hoc analyses
- Creating and maintaining dashboards, partnering with corporate “OneView” teams and Power BI specialists
- Synthesizing data narratives for business leaders—identifying anomalies, uncovering root causes, and developing insights
- Tracking and reporting qualitative and quantitative improvements on identified issues
- Ensuring compliance with internal policies, regulations, and security standards
- Contribute to collaborative problem-solving, proactive communication, and cross-functional engagement
Requirements
- Bachelor's degree in Computer Science, related field, or equivalent experience
- 1–4 years of experience in analytics, business intelligence, or data analysis
- Experience developing reports and dashboards
- Strong SQL skills and proficiency with Power BI, Power Automate, Mircrosoft Fabric, and Microsoft Office
- Ability to translate data into clear business insights with strong analytical and critical-thinking skills
- Effective written communication to present complex findings simply and clearly
- Ability to collaborate in fast-paced, high-pressure environments
- Strong ownership mindset with a focus on tracking and driving improvements
- A candid communicator who can surface issues constructively and thoughtfully
- High attention to detail, strong business acumen, and commitment to data quality and compliance
Nice to Have
- Training in data analysis, business analytics, or related disciplines
Additional Information
- If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
