Washington, DC Metro Area Hybrid Employment

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Cybersecurity Threat Researcher (Hybrid)

Responsibilities

  • Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes.
  • Have a passion for cyber security and thrive on solving difficult and complex problems.
  • Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space.
  • Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)
  • Experience with Threat Actor Tools and techniques
  • Enjoy sharing their knowledge and working with team members and external stakeholders.
  • Ability to communicate threat knowledge in a customer facing environment
  • Assist and enable various departments within KnowBe4 with Threat Intelligence
  • Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support.
  • Independent research projects to contribute regularly to external-facing Knowbe4 Threat Labs content, such as blogs

Requirements

  • BS or equivalent plus 3 years experience
  • MS or equivalent plus 1 year experience
  • Well versed with IOCs, reverse engineering and threat campaign tracking
  • Experience in malicious URL and phishing Email analysis
  • Experience in customer-facing environments
  • Experience with triaging complex customer queries.

Nice to Have

  • Familiarity with Python automation preferred
  • Experience with databases (SQL or MQL) preferable

Work Arrangement

Hybrid

Required Skills
Databases
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category security
Posted 14 days ago