Requirements
- Experience in Customer Service or Account Management
- Full written and verbal proficiency in French, Italian & English to communicate with users and partners.
- A first-class and inspiring communicator, who is able to draw on those skills to set the bar high.
- Experience working with CRMs like Zendesk, Salesforce, Hubspot or SAP.
- A team player who loves helping others, building positive relationships and resolving conflicts with our users and partners.
- Detail-oriented individuals who are able to stay focused through repetitive tasks.
Nice to Have
- Previous experience working in a marketplace, a big platform, or the Food Industry is a bonus.
Additional Information
- Full written and verbal proficiency in French, Italian & English to communicate with users and partners.
- A team player who loves helping others, building positive relationships and resolving conflicts with our users and partners.
- Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission.
- A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.
- Flexible Work & Time Off Enjoy the flexibility of fully remote work from anywhere in Portugal
- Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
- Health insurance and pension plans (subject to country of employment).
- Additional days off for significant life events
- Connection & Community Regular social events like summer and winter parties
- Get to know our community with a monthly free Surprise Bag
- Paid volunteer time through our Shareback volunteering programme
- Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups
- A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
- Personal and professional development opportunities in a fast-paced scale-up environment.
- An inclusive company culture where you can bring your authentic self to work
- A 100% remote within Portugal, with a fixed working schedule of Saturday through Wednesday.
