Responsibilities
- Collaborate closely with high-growth customers in EMEA to advance platform adoption, including speech models, creative tools, and agent-based solutions.
- Lead onboarding and enablement initiatives across multiple products, guiding clients on optimal deployment strategies for web, mobile, and backend environments.
- Monitor product usage and performance data to detect obstacles, resolve adoption challenges, and demonstrate clear business value.
- Manage commercial performance for a dedicated set of approximately 80 customer accounts.
- Uncover opportunities for upsell and renewal, working hand-in-hand with Sales, Engineering, and Customer Success leaders to convert technical achievements into lasting revenue growth.
Work Arrangement
Remote (Worldwide)
About ElevenLabs
The company is an AI research and product organization redefining human-technology interaction. It launched in January 2023 with the first lifelike AI voice model and now serves millions of users and thousands of businesses, including major enterprises such as Deutsche Telekom and Meta. Backed by top-tier investors like Andreessen Horowitz, ICONIQ Growth, and Sequoia, it has raised $781M and reached an $11B valuation. The platform has evolved beyond voice into three core offerings: ElevenAgents for intelligent customer interactions, ElevenCreative for multimodal content creation in over 70 languages, and ElevenAPI for developer access to advanced AI audio models. The team consists of researchers, engineers, and operators, including IOI medalists and former founders, all focused on building transformative technology.
