Requirements
- Strong background in implementation, consulting, or solution delivery, ideally within a SaaS or event tech environment.
- Proven ability to manage complex project portfolios and coach technical or consulting teams.
- Strong business acumen — able to connect delivery quality to financial performance (margin, charge per day, utilization).
- Skilled in stakeholder communication, process design, and performance tracking.
- Fluent in balancing client satisfaction, operational efficiency, and business profitability.
- Proven experience managing a team of implementation (consultant mindset -5 to 10 people), with a track record of developing talent, structuring delivery processes, and driving performance through coaching, accountability, and operational excellence.
Work Arrangement
Remote (Worldwide)
Team
Team size: 5 to 10 people. Structure: CIM Team
Additional Information
- 12 Months Contract
- 100% of your health insurance contribution paid by Swapcard
- Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup)
- Co-working space budget to support remote work in professional environments
- Learning budget to help you develop new and existing skills
- Mental health care initiatives to support your well-being
