Responsibilities
- Collaborate with store leadership to promote a customer-first mindset that reflects the company's mission through integrated in-store and online experiences
- Manage daily store operations including opening and closing procedures, customer service standards, visual merchandising, and sales performance
- Ensure team members are knowledgeable about inventory, special offers, and company initiatives
- Support planning, task prioritization, and execution for both individual and team responsibilities
- Oversee facility upkeep, maintenance, health and safety protocols, and loss prevention during assigned shifts
- Demonstrate and encourage high-performance behaviors and cultivate storytelling within the team culture
- Model and apply effective feedback and coaching techniques as part of daily leadership practice
- Engage in talent assessment and contribute to recruitment and development efforts to build strong, capable teams
- Support the growth and advancement of customer experience representatives
- Work effectively across departments, embracing diverse perspectives and inclusive practices
- Create a trusting workplace where employee input, well-being, and individuality are respected and encouraged
- Adapt to and support organizational change while modeling openness and resilience
- Promote a culture where health and safety are prioritized by all team members for both colleagues and customers
Work Arrangement
On-site