Responsibilities
- Collaborate with store leadership to foster a customer-first mindset that reflects the company mission across both physical and digital platforms
- Manage daily store operations including opening and closing procedures, customer service standards, visual merchandising, and sales performance
- Ensure team members are knowledgeable about inventory, marketing campaigns, and special initiatives
- Support planning, task prioritization, and execution for both individual and team responsibilities
- Oversee facility upkeep, safety compliance, health standards, and loss prevention during assigned shifts
- Demonstrate and promote high-performance behaviors and encourage storytelling to strengthen culture
- Model and apply effective feedback and coaching techniques as part of leadership practice
- Engage in talent assessment and support hiring and development strategies to build high-performing teams
- Support the growth and development of customer experience representatives
- Work across departments, embracing diverse perspectives and inclusive collaboration
- Create a trusting workplace where employee input, voice, and well-being are respected and valued
- Champion adaptability and lead by example during times of change
- Promote a culture where health and safety are prioritized by all team members for employees and customers alike
Work Arrangement
On-site
