Responsibilities
- Collaborate with store leadership to promote a customer-first mindset, aligning in-store and digital experiences with organizational goals
- Oversee store opening and closing procedures, daily operations, customer service quality, visual presentation standards, and sales performance targets
- Ensure team members are knowledgeable about inventory, ongoing promotions, and company initiatives
- Support planning, task prioritization, and execution of team responsibilities
- Manage facility upkeep, maintenance, health and safety protocols, and loss prevention during assigned shifts
- Demonstrate and encourage high-performance behaviors and foster a storytelling culture
- Apply and model feedback and coaching practices in line with company methodology
- Engage in talent assessment and contribute to recruitment and development efforts to build high-performing teams
- Support the growth and development of customer experience representatives
- Work collaboratively across functions, promoting diverse perspectives and inclusive practices
- Build a trusting workplace where employee input, voice, and well-being are respected and supported
- Champion adaptability and lead by example during periods of change
- Promote a safety-first environment where team members and customers are protected through active participation
Work Arrangement
On-site
Team
Member of the Store’s Leadership Team
