Responsibilities
- Assist clients in finalizing tax filings using designated tax preparation software.
- Offer guidance on tax matters, prepare complete returns, perform calculations, and resolve software-related questions.
- Leverage official tax resources, expert networks, and internal knowledge to find accurate solutions and explain them clearly.
- Engage with clients through advanced video conferencing tools for real-time support.
- Maintain detailed records of all client interactions and service activities.
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Employment practices liability insurance provided
- Opportunity to purchase company stock
- Confidential support services for employees
- Discounts on company products
- Complimentary access to premium tax preparation software
Work Arrangement
Remote (Worldwide)
Other
- Applicants must hold a valid Preparer Tax Identification Number (PTIN).
- This is a virtual position involving direct interaction with customers.
- Employees work entirely from remote locations.
- Only candidates residing in the United States are eligible to apply.
