Make-A-Wish is looking for a Content Technologist for a temporary role focused on establishing Discord's product voice and building tools for great copy. You'll define copy standards, create an AI-powered writing assistant, build tools to catch issues, and partner with teams on high-stakes product moments.
What You'll Do
- Define and document copy and tone guidance within Mana, our Design System, creating the foundation for consistent, inclusive, and accessible language across Discord.
- Collaborate with Brand, Legal, and Policy teams to align product language with company standards and values.
- Build an AI-powered tool that enables teams to write their own copy following established guidelines, scaling your impact across the organization.
- Build tools to catch non-compliant copy in code and suggests improvements, preventing issues before they reach users.
- Partner with design and product teams to write and review critical in-product copy for major initiatives.
- Establish a review process that catches copy-related risks before launch.
What We're Looking For
- 7+ years of experience in UX writing, content design, or product copywriting.
- Portfolio demonstrating clear, user-centered product copy and systems thinking.
- Technical skills to build tools and implement linters—comfortable working with code and AI.
- Strong documentation skills with experience creating guidelines that multiple teams use.
- Understanding of accessibility and inclusive language practices.
- Understanding of localization and translation best practices.
- Track record of influencing and collaborating across design, product, engineering, and cross-functional partners.
- Experience working within or contributing to design systems or a guidelines team.
Team & Environment
You will report to the Design Foundations Product Design Director.
Benefits & Compensation
- Compensation range: $180,000 to $202,500
- Plus benefits
Work Mode
This is a remote position open to candidates in the U.S.
Discord is committed to inclusion and providing reasonable accommodations during the interview process.
