Rotterdam, Netherlands Remote (Country)

Fieldwire by Hilti is hiring a Construction Success Manager

Drive client success in construction technology

As a Construction Success Manager, you'll partner directly with construction teams to ensure they get the most out of a powerful field management platform. Your expertise will help clients implement the software effectively, streamline workflows, and improve collaboration across project phases.

What You’ll Do

  • Develop deep knowledge of the platform and industry best practices to guide client onboarding and configuration
  • Assess client workflows and technology environments to support smooth integration into daily operations
  • Support a diverse portfolio of clients, from initial setup through ongoing optimization
  • Deliver engaging training sessions, both remotely and on-site, tailored to different roles and experience levels
  • Build trusted relationships by understanding client goals and addressing challenges with practical solutions
  • Collaborate with product teams by sharing user insights and feedback to inform future development
  • Provide timely support to resolve technical questions and improve user experience

What We’re Looking For

  • At least three years of hands-on experience in construction, with exposure to both field operations and office management
  • Strong communication skills, with the ability to engage confidently with teams at all levels
  • Organized, self-driven, and comfortable managing multiple priorities in a fast-paced setting
  • Familiarity with construction project lifecycles, from planning through completion
  • Understanding of how general contractors, subcontractors, and stakeholders collaborate to meet schedule and budget goals
  • Problem-solving mindset with a focus on client-specific needs
  • Fluency in both Dutch and English
  • Willingness to thrive in a fast-moving, innovative environment

Why This Matters

The platform is trusted on over a million projects globally and backed by proven investment. It’s designed to solve real-world challenges in construction, from information access to team coordination. By joining this team, you contribute to transforming how construction teams work—making jobsites more efficient, connected, and successful.

Required Skills
construction project managementfield operationsclient communicationpresentation skillstime managementproblem solvingstakeholder managementcustomer serviceorganizational skillsFieldwire platform construction project managementsoftware implementationclient trainingworkflow consultationcustomer successpresentation skillscommunication skillstime managementproblem solvingstakeholder engagement
About company
Fieldwire by Hilti
Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021.
All jobs at Fieldwire by Hilti Visit website
Job Details
Category management
Posted a month ago