Remote (Country)

CVS Health / Oak Street Health is hiring a Complaint & Appeals Analyst (Must reside in Arizona)

Requirements

  • 1-2 years of professional background in Medicare, AHCCCS, or related healthcare sectors
  • Proficient reading and writing capabilities to ensure documentation accuracy and compliance
  • High level of organizational ability to manage multiple tasks efficiently

Nice to Have

  • Experience handling customer service inquiries and evaluating health-related documentation
  • Strong interpersonal communication skills for effective collaboration
  • Meticulous attention to detail in reviewing case materials
  • Self-driven with the ability to perform independently with minimal supervision

Benefits

  • Access to affordable medical insurance, a 401(k) plan with company match, and an employee stock purchase option
  • Free resources for wellness screenings, tobacco cessation, weight management, counseling, and financial guidance
  • Comprehensive benefit offerings tailored to diverse needs, including paid time off, flexible scheduling, family leave, dependent care, tuition assistance, retiree medical options, and additional programs based on eligibility

Compensation

$21.10 - $40.90 per hour

Work Arrangement

Full time

Team

Remote position requiring residency in Arizona

Required (3)

  • 1-2 years of experience in Medicare, AHCCCS, and the healthcare industry
  • Strong reading and writing skills ensuring documents meet standards and are accurate
  • Excellent organizational skills

Preferred (4)

  • Experience in customer interactions and review of health-related materials
  • Strong interpersonal skills
  • Attention to detail
  • Self-motivated and able to work independently

Benefits (3)

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Other (6)

  • Anticipated Weekly Hours: 40
  • Time Type: Full time
  • Pay Range: The typical pay range for this role is: $21.10 - $40.90
  • This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
  • We anticipate the application window for this opening will close on: 09/03/2025
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Not mentioned

About company
CVS Health / Oak Street Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. Millions of times a day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions.
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Job Details
Category other
Posted 10 months ago