Responsibilities
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
Requirements
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
Nice to Have
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
- Canada Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Employee Assistance Program and virtual care through Lumino Health
- United Kingdom Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Additional Information
- This is an in-office role in Toronto, 5 days per week.
- This is not a remote role.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.