About the Role
The position involves providing clinical and technical expertise to healthcare professionals, supporting the adoption and effective use of medical technologies through education, training, and on-site support across clinical environments.
Responsibilities
- Deliver clinical training to healthcare providers on proper device usage
- Support product implementation in hospital and outpatient settings
- Respond to technical inquiries from clinical staff
- Demonstrate equipment during sales cycles
- Collaborate with sales teams to address customer needs
- Gather and share clinical feedback for product improvement
- Maintain up-to-date knowledge of clinical guidelines and product updates
- Conduct in-service training sessions for medical staff
- Troubleshoot device performance issues
- Ensure compliance with regulatory and safety standards
- Assist in the development of clinical education materials
- Participate in clinical outcome assessments
- Support key accounts with specialized clinical needs
- Track and report clinical support activities
- Promote best practices in device utilization
- Engage in continuous professional development
- Attend regional clinical meetings and events
- Coordinate with clinical managers on regional priorities
- Support product launches with clinical evidence
- Maintain accurate documentation of customer interactions
Nice to Have
- Master's degree in a clinical or scientific discipline
- Certification in a healthcare specialty
- Experience in clinical education roles
- Prior work with infusion technologies
- Knowledge of electronic health records integration
- Experience in key account clinical support
- Track record of successful field-based clinical work
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with field-based responsibilities
Team
Collaborative team environment with regional and national clinical and sales colleagues
Why This Role Matters
This role directly impacts patient care by ensuring healthcare providers use medical technology safely and effectively, contributing to better clinical outcomes and increased confidence in product use.
What You’ll Do
- Provide expert clinical guidance during product evaluations
- Lead training sessions for new and existing customers
- Serve as a resource for complex clinical cases
- Work alongside clinicians to optimize workflows
Who You Are
- A trusted clinical advisor with real-world patient care experience
- Comfortable in fast-paced clinical environments
- Driven to improve healthcare delivery through technology
Not available
