Greater Boston area, USA Hybrid

Medley Learning is hiring a Chief Technology Officer - WorkHero

About the Role

Medley Learning is hiring a Chief Technology Officer for WorkHero, an AI-powered back office platform for skilled trades. As a hands-on CTO, you will set the technical vision, design scalable systems, and build the engineering team from the ground up. You will work directly with the founders on high-impact product and architectural decisions.

What You'll Do

  • Set the technical vision and architectural blueprint for the platform and workflow engine.
  • Design scalable, event-driven, AI-enabled systems that support rapid growth and complex workflows.
  • Partner closely with Product and Operations to prioritize high-leverage features and define the technical roadmap.
  • Make high-impact architecture and build vs. buy decisions that set the company up for the long term.
  • Establish engineering best practices, code quality standards, and technical processes that enable speed with stability.
  • Recruit, mentor, and grow a high-performing engineering team and future technical leaders.
  • Ensure engineering efforts align with company goals, performance metrics, and operational realities.

What We're Looking For

  • 10+ years of software development experience with deep architectural or systems design leadership.
  • Experience owning technical direction or platform strategy at a startup or high-growth company.
  • Proven ability to build and lead high-performing engineering teams.
  • Experience making high-leverage technical decisions (architecture, infrastructure, build vs buy, scalability, data, AI integration).
  • Ability to create process, clarity, and structure without slowing down innovation.
  • Excellent communication and collaboration skills across technical and non-technical teams.
  • Comfortable making decisions in ambiguous, fast-moving environments.
  • Passion for solving real-world problems and building systems that unlock human potential.

Nice to Have

  • Located in greater Boston area or willing to relocate.
  • Experience scaling engineering orgs (from early stage to multiple teams or layers of leadership).
  • Experience with event-driven or workflow-based systems.
  • Experience blending human + AI collaboration in products or operations.
  • Knowledge of the skilled trades, HVAC, or similar service industries.

Technical Stack

  • Typescript Frontend & Backend with React & Koa in NodeJS
  • NX Monorepo with shared typing & libraries
  • MongoDB Atlas
  • AWS - Docker in ECS, S3, Hosted RabbitMQ
  • IAC Managed in Terraform
  • Firebase Auth & GCP services
  • AI Tools: Anthropic, OpenAI, Gemini, Deepgram

Team & Environment

You will be a core member of the leadership team and report directly to the founders.

Benefits & Compensation

  • Competitive salary
  • Meaningful equity
  • Full benefits
  • Flexible, hybrid work environment

Work Mode

This is a hybrid position based in the Greater Boston area.

We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.

Required Skills
TypescriptReactNode.jsKoaMongoDBAWSDockerTerraformFirebaseGCPAI IntegrationSystem ArchitectureTeam LeadershipProduct Strategy TypescriptReactNode.jsKoaMongoDBAWSDockerTerraformFirebaseGCPAI IntegrationSystem ArchitectureTeam LeadershipProduct Strategy
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About company
Medley Learning
WorkHero builds the AI-powered back office for the skilled trades, starting with the HVAC industry. The platform combines agentic AI with human-in-the-loop operations to autonomously handle back-office workflows for small contractors.
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Job Details
Category management
Posted 6 months ago