Responsibilities
- Support clients in achieving sustainable performance and/or improvements within their organizations
- Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
- Lead impact analyses, assess change readiness, and identify key stakeholders
- Provide status reporting of progress, dependencies, issues, risks and overall program health
- Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
- Ensure that key change initiatives deliver on business, schedule, and budget objectives
- Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
- Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
- Develop Executive-level presentations
- Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
- Utilize Project Management frameworks and methods in a variety of roles
- Identify opportunities to provide or create additional client value
- Contribute to internal areas such as business development, people development, recruiting, marketing, and more
- Engage in activities dedicated to supporting our culture
- Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
- Maintain program sites as a repository for all project information
- Contribute to the development of high-quality and timely deliverables
Requirements
- Exceptional client delivery
- Desire to lead
- Passion for the growth of our firm
Work Arrangement
Hybrid — New York City